Executive Overview

Lachlan Nichols is a highly accomplished Customer Success Leader specializing in Analytics and AI, currently serving as the Manager of Customer Success for APAC & MEA at Alteryx. Armed with a Bachelor of Information Systems from the University of Tasmania and a Graduate Certificate in Business Administration from the Australian Institute of Management, Lachlan dedicates his career to helping organizations solve complex business problems through the powerful combination of data, AI, and people. He is deeply committed to ensuring that AI investments yield measurable ROI while adhering strictly to enterprise-grade governance, particularly within highly regulated industries such as healthcare and finance.

Prior to his leadership roles at Alteryx, Lachlan served as an Associate Director of Strategy & Enablement at KPMG Australia, where he program-managed key strategic initiatives and led projects utilizing automation and artificial intelligence to solve real-world problems. His diverse background also includes impactful roles as a Business Technology Project Manager at Swisse Wellness, where he oversaw global NPD and CRM deployments, and as a Commercial Business Analyst at Mission Foods. Furthermore, he contributes to his community as a Member of the Board of Directors for Boroondara Eagles FC.